Data & Account Deletion

Effective date: July 29, 2026

You can delete your Street Teams account and associated personal data at any time. This page explains every way to do it, what happens when you do, and what we are legally required to keep. It applies to creators, businesses, and anyone who has submitted information to us (including the creator waitlist).

1. How to delete your account

In the mobile app (creators)

Go to Settings → Account → Delete Account and confirm. Deletion starts immediately — no email or phone call required.

In the web dashboard (businesses)

Go to Settings → Account → Delete Account and confirm.

By email or phone

Email support@streetteams.com from the email address on your account with the subject "Delete my account," or call 213-545-6969. We will verify the request against your account information and process it within 30 days. This route also works if you joined the waitlist but never activated an account, or if you no longer have app access.

2. What gets deleted

Within 30 days of a verified request we delete or irreversibly de-identify:

• Your profile (name/handle, email, city, channel description, avatar);
• Connected social account data and tokens (we also stop all API access to those platforms);
• Messages, applications, and invitations;
• Usage and device data tied to your account.

3. What we must keep

Some records are retained even after account deletion, only as long as the law requires:

• Transaction and payout records (credit purchases, ledger entries, payouts) — for tax, accounting, and audit obligations;
• Records of fraud or Terms violations — to prevent abuse and repeat offenses;
• Data subject to a legal hold — where litigation or a lawful request requires preservation.

These records are access-restricted and are not used for any other purpose.

4. Connected platforms

Deleting your account removes the social platform data we hold and revokes our stored tokens. You can also revoke Street Teams' access directly at the source at any time:

• TikTok: Settings and privacy → Security → Manage app permissions;
• Instagram / Facebook: Settings → Apps and websites (Meta users can also request deletion of data received from Meta via this page — email us and we will confirm completion);
• Google / YouTube: myaccount.google.com/permissions.

5. Things to know before you delete

• Deletion is permanent — accounts and history cannot be restored.
• Creators: payouts already approved will still be delivered if your Stripe account can receive them; unapproved in-flight collaborations are cancelled.
• Businesses: see the Refund & Payment Policy for how unused credits are handled at closure.
• Content already licensed to a business through a completed collaboration remains licensed; deletion does not un-wind completed deals.

6. Data requests without deletion

You can request a copy of your data, or correction of inaccurate data, without deleting your account — see the "Your rights" section of our Privacy Policy (CCPA and GDPR rights). Send requests to support@streetteams.com.

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